Refund Policy

We want you to love your FITROVO PowerPull. If something isn't right, here's how we handle it:

Damaged or Defective Items If your PowerPull arrives damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery with photos/video of the issue. We'll offer a free replacement or a full refund, your choice.

Non-Delivery If your order is lost in transit or not delivered within a reasonable timeframe, contact us and we'll investigate with our courier partner and arrange a replacement or refund.

What's Not Covered

• Change of mind after use
• Damage caused by misuse or normal wear and tear
• Orders where the delivery address provided was incorrect or incomplete

How to Request a Refund/Replacement Email us at mahammedirfan035@gmail.com with your order number, a description of the issue, and photos/video. We aim to respond within 24-48 hours.

Refund Timeline Approved refunds are processed within 5-7 business days to your original payment method. For Cash on Delivery orders, refunds are issued via bank transfer or UPI.